Welcome to the Game Marketing Guide! This article was created to prepare and assist indie developers in putting together their marketing strategies for their games. By the end of this document, you should have a basic understanding of why marketing is important and how to execute a marketing strategy.
As you read through this marketing guide for gaming, remember that everything should be measurable, actionable, and accountable to achieve a successful outcome for your game. We’ve included a free checklist and workbook that you can use individually or with your team as you execute various marketing campaigns.
The workbook is designed to guide you through each stage of the marketing process. In addition to marking tasks as complete or indicating their current status, it also allows you to assign tasks to teammates and track recurring tasks that need to be completed on a weekly, monthly, quarterly, or yearly basis.
Use the guide below in conjunction with the workbook to effectively work through all the necessary parts.
In this first section, we are going to cover how to think about marketing your game. We'll dispel a few myths and make sure you have the right frame of mind to produce favorable outcomes.
Marketing consists of activities that create, promote, and deliver products or services to an audience. In gaming, the product is the game. There are various aspects of marketing, including:
There are a variety of activities that can be considered marketing, which include advertising, influencer partnerships, community engagement, press relations, and game shows.
You might have heard the advice that good games market themselves. While parts of this are true—as word-of-mouth marketing can create great organic growth—this form of marketing often has limits and is risky, leaving it to chance.
There are over 15,000 games released every single year. That is over 2,500 every single month. The vast majority of these games you will not hear about, even if the game is good. And if two very high-quality games of the same type are released at the same time, the game being marketed is likely to win. Therefore, marketing is required. But there is a silver lining...
In less than a decade, from 2015 to 2023, the number of gamers grew from 2 billion to 3 billion. Today, there are over 3 billion gamers worldwide! This means you have a massive market of people who could be interested in your game. Every genre and category of game has its audience. However, to reach these potential players, you still need to market your game.
You should start marketing your game at least six months prior to release. Marketing your game happens in stages. It starts with creating a community, then releasing concept art, providing development updates, taking pre-orders, and progressively getting more aggressive as you prepare to launch. We will discuss the stages later on.
(Wishlist signups over months)
As noted, when marketing should begin six months prior to your game's release, it is critical to understand that marketing is a marathon, not a sprint. To effectively market, it has to become part of your weekly activities, and as you are launching or in a growth phase, it will become part of your daily routine. It will require a sustained effort over a longer period of time.
There are many instances where a developer releasing a game might say, "I am releasing my game in one week and I need to start marketing." A developer who waited until the week prior to market their game still has an opportunity to successfully launch, but they need to understand that once they launch, they will be continually marketing their game, and the time frame for this is way more than one week.
When you are developing your game, programming is about experimentation until you figure out how to create the experience you want for your game. Marketing can be thought of the same way. You will have to try different platforms, different approaches, and different messages until you figure out what is right for you. Consider the following ways of running experiments when marketing:
With an understanding of the basics of marketing expectations, you can begin to develop a marketing timeline. As we will reiterate several times, marketing is about sustaining a consistent effort before and after launch. It won’t require much time early on, but as you get closer to launch or have a game launched, it will require more time and effort to do effectively.
Marketing your game should ideally begin early in the development process and evolve through different phases as the game progresses. Here’s a guideline on when to start and how to progressively scale your efforts:
Goal: Build early awareness and community.
Hours Per Week: 1–3
Activities:
Goal: Grow excitement and refine your audience.
Hours Per Week: 3–8
Activities:
Goal: Expand reach and intensify promotion.
Hours Per Week: 6–15
Activities:
Goal: Maximize visibility.
Hours Per Week: 15–30
Activities:
Goal: Maintain momentum and retain players.
Hours Per Week: 20+
Activities:
General Best Practices:
For indie games, an early and sustained marketing campaign is crucial for building momentum and ensuring a successful launch.
Now that we have an understanding of what marketing is, expectations of marketing, and the timeline, we can now get into making your game marketable. There is a well-known concept in gaming that most games do not succeed because they are not marketable. This is partially true, as a low-quality game will have a hard time succeeding even with the best marketing. But there is the other side of the problem, where quality games are not marketing themselves correctly.
There are several things that make your game not marketable, even if it is a high-quality game. They are:
The first step to making your game marketable is polishing your marketing material and assets. Notice, the statement was not about polishing your game, but specifically the marketing material. If players are not downloading your game or demo, you can wait on polishing your game and do that later. The reason is your marketing goal is to sell the vision.
An analogy to think about is "selling the sizzle and not the steak." When you are at a restaurant and a steak comes out on a plate, it seems to be sizzling, steam is coming off it, there is a crackling sound, and the smell is making you drool. You haven’t had it yet, but you know you want it. That is how you should think about your marketing materials: you want their mouths drooling for your game before they even play it.
This means you want to deliver captivating promo videos and screenshots. Do not use AI images as they often have a negative response. Your marketing assets should sell the vision of your game and entice the player to want to try it.
In the previous section, we discussed that your marketing assets do not have to be the actual representation of your game but should sell the vision of your game. There is a fine line between selling the vision of your game and lying about what the game actually is.
If what is marketed and what is delivered is severely different, users will write reviews about your marketing being deceptive, and these reviews will severely hurt future marketing efforts.
Here are some things that can be acceptable in what is marketed vs. what is delivered:
Examples of items that are unacceptable from what is marketed vs. what is delivered:
The bottom line is to make sure the vision that you are marketing you can actually deliver. It doesn’t have to be 100% accurate to what is marketed, but if it vastly underdelivers, it will cause significant backlash.
How you describe your game plays a crucial role in attracting users. Your messaging should clearly define your target audience, entice them to try your game, and distinguish it from the competition. With over 2,500 games released each month, standing out is more important than ever.
For example, let’s say you're launching a puzzle game. Consider the following descriptions:
Focus on highlighting what makes your game unique and appealing to the player.
First impressions matter. Players often judge a game within seconds based on its visuals. To make your game more marketable, focus on improving its visual appeal:
Remember, you don't need AAA-level graphics, but your game's visuals should be polished and appealing to your target audience.
Let’s say you nail the marketing assets and the game messaging really captivates the audience. There is still a potential area where your game can fail, and that is bad gameplay. If your gameplay is terrible, users will leave negative reviews, and those reviews can be debilitating to your growth and retention.
Before you release your game or demo, make sure you have done ample play testing and addressed any issues. Make sure that you have the major issues resolved. This is a good time to set up communication channels with your early adopters where they can give you feedback. As they do, it is critical that you acknowledge their feedback and address their issues.
Best Practices for Play Testing:
Before diving into specific marketing strategies, it's essential to master your marketing funnel and understand each stage from a data-driven perspective. This will help you and others pinpoint areas for improvement.
The marketing or sales funnel illustrates how a prospective player moves from learning about your game to generating revenue, either through purchasing the game or through in-game revenue strategies for free-to-play games.
The stages in the funnel are awareness, interest, consideration, evaluation, conversion, retention, and advocacy. At each stage, fewer people will advance, so while 100 people may become aware of your game, perhaps 50 show interest, 20 evaluate it, and 2 might make a purchase. High numbers are essential at each stage to maximize success.
When developers struggle with identifying exactly where issues in their funnel arise, this often leads to statements like "I've tried all these marketing strategies and nothing works" without clarity on the specific stage that needs improvement. To avoid this, focus on these three key points:
This repetition underscores the importance of data and analytics for understanding your funnel and tracking player progression through it, so you know where to optomize your marketing.
Conversion Rate: 1% - 5% Awareness to Interest
Description:
This stage answers the question: does anyone know your game exists? You could have the best trailer and the most polished game, but it won't matter if no one sees it.
Awareness can be generated through ads (e.g., CPM campaigns), influencer partnerships, social media posts, Reddit discussions, and more. You will often have generate hundred of thousands to million of views to get a return.
Key Metrics: Views, impressions, mentions, reach.
Common Mistakes:
With conversion rates between 1% to 5%, high awareness numbers are crucial. For example, if 100,000 people see your game, only 5,000 might advance to the interest stage.
A common mistake is undervaluing awareness activities that don’t have direct tracking to purchases. For example, influencer marketing can create significant awareness but might lack clear attribution. Remember, even if potential players search for your game a week after seeing it, breaking direct attribution, that initial awareness was essential.
Conversion Rate: 5%-15% Interest to Consideration
Description:
Once aware of your game, people begin to show light interest by researching it briefly, engaging in activities such as:
The more content you provide, the easier it is for potential players to move forward in the funnel.
Common Mistakes:
With a 5%-15% conversion rate, a common goal would be to convert 5,000 interested people into 750 engaged ones. A common pitfall is neglecting social media, which can hinder players' evaluation process.
Inactive or empty social media pages can negatively impact your brand’s perception. Providing a steady stream of updates, artwork, and interaction helps build confidence in prospective players.
Conversion Rate: 1%-60% Consideration to Conversion
Description:
In the evaluation stage, potential buyers are seriously considering your game and often take steps like:
Conversion rates here can be high, especially for wishlisted games, which have been shown to convert up to 20% within the first month of release and up to 60% within the first year.
Building on our previous example, if 20% of the 750 users convert, that results in 150 installs and/or purchases. For premium games, this is the time to check your cost per install (CPI) or customer acquisition cost (CAC). For example, if your game is priced at $10, then $10 * 150 purchases equals $1,500. A simplified view is that if you spent $1,000 on promotions, you’re profitable! However, if you spent $2,000 on promotions, you’re losing money and may need to improve the awareness, interest, or evaluation stage in your funnel.
Common Mistakes:
To move forward, actively addressing negative feedback is key. If a negative review appears, respond quickly, apologize for the experience, and provide solutions. Unresolved negative feedback can deter others in this stage.
Conversion Rate: 15%-25% Conversion to Retention
Description:
This is the most exciting stage: a player has purchased or installed your game. However, retention is essential, especially for free-to-play games.
For premium games, a purchase typically means immediate revenue. For free-to-play games, the goal is to retain players long enough for in-game purchases or ads to cover development and marketing costs.
Common Mistakes:
Neglecting retention efforts can be costly. Conversion doesn’t end at the download; providing an engaging experience, updates, and a vibrant community helps prevent churn.
Conversion Rate: 5%-15% Retention to Advocacy
Description:
Retention is about keeping players engaged beyond their initial interaction. This can involve ongoing content updates, in-game events, and community-building activities. Free to play games need to focus heavily on retention, and figure out how long a user must play the game to generate a profitable return.
Key Metrics: Daily active users (DAU), monthly active users (MAU), session duration, repeat login rates.
Common Mistakes:
Two common mistakes here involve content updates and community engagement.
The first is failing to update the game with new features or content. Players need reasons to return, so maintaining a steady update cadence and responding to player feedback is critical. For free-to-play games, it’s also essential to avoid aggressive monetization that could turn players away.
The second mistake is neglecting community-building. Communities foster engagement, especially with user-generated content, which encourages interaction among players. Use community events to increase engagement and retention.
Description:
At this final stage, loyal players are enthusiastic enough to promote your game. They leave positive reviews, recommend the game to friends, create user-generated content, or even become active community leaders.
Advocacy creates the most powerful form of marketing—word-of-mouth from a satisfied player who has nothing to gain and is genuine in their support for your game.
Key Metrics: User-generated content, social shares, referrals, positive reviews.
Common Mistakes:
A lack of community support or incentives for fans can stifle advocacy. Engaging your community, rewarding contributions, and spotlighting user-generated content can strengthen this bond, helping turn loyal players into powerful advocates who amplify your game's reach.
Now that we have covered the important information, we can get into actual marketing strategies. If you skipped down to this section without reading any of the above, it is highly recommended that you read the above to set expectations about marketing.
There are several marketing strategies that can be used to promote your game and grow your audience. We will discuss them below and provide resource links so that you can dive deeper into each strategy for your game.
The first item you should start with in marketing is a media kit. The reason is that a media kit will contain assets that can be reused in other forms of marketing. This includes advertising, PR, influencer marketing, and what you submit to gaming databases.
Your media kit should be considered a living document. This means that you are constantly updating it as you improve your marketing over time.
What to Include in Your Media Kit:
There are several databases you should submit your game to in order to increase exposure. Many third-party applications use these databases to index games. For example, if you want your game to appear on Twitch, you should register it with IGDB, as Twitch pulls its game selection from there.
You can see a list of databases we have recommend you submit your game to here: Gaming Databases
Building a community around your game is crucial for sustained success. Engage with players on platforms where they congregate.
One great benefit of communities is their user-generated content. Find ways to let your users create and engage with them:
Statistics and Benefits For Gaming Communities:
You can see a list of commuity solutions we have recommend here: Gaming Communities
The classic approach: advertise on TikTok, Facebook, Instagram, Reddit, etc. The key to advertising is simple: keep your cost per install (CPI) lower than the price of your game plus any associated fees. For example, if your game is priced at $10 and your CPI is $2, you're in good shape. But if your CPI is $11, you're losing money. Be sure to factor in platform distribution fees as well. Once you have a profitable formula, advertising can scale effectively.
Tips:
In addition to building your own social presence, leverage influencers. Have them stream your game, but also encourage them to create short-form content, which often has a higher lifetime value. Platforms like Glitch are useful for sourcing and managing influencers.
From a strategy perspective, you can either work with mid, macro, and mega influencers to reach a large audience at once, or with nano, micro, and some mid-level influencers to reach smaller, more targeted audiences. The smaller influencers are often easier to negotiate with and may even promote your game for free.
Strategies:
Statistics:
You can see our influencer marketing resources here: Influencer Marketing Resources
Email marketing can boost a video game’s success by directly engaging players with updates, exclusive content, and event invites, keeping the game top of mind and fostering loyalty. It’s a cost-effective way to drive retention, promote in-game purchases, and encourage word-of-mouth referrals.
Strategies:
Statistics and Benefits
You can see our newsletter resources here: Newsletter Resources
PR can be done for free if you turn it into a process. This means assembling a media kit and reaching out to publications, blogs, and podcasts. Working through it should cost you nothing but time, though you may also want to consider some paid PR options.
Tips for Effective PR:
Statistics
You can see a list of PR resources we have compiled here: PR List
Participating in game showcases is an excellent opportunity to gain exposure and connect with players and industry professionals.
Tips:
Statistics and Benefits:
You can see a list of gaming showcases we have compiled here: Gaming Show Cases
Wikis are a great way to let people dive deep into your game, turning them into super fans and advocates. They also provide an opportunity to offer support when players have questions or feel confused during the game. Additionally, if your wiki is publicly accessible, it allows your fans to contribute directly to your game's development.
Statistics and Benefits:
You can view a list of wikis we've compiled here: Wikis
Marketing involves a lot of work! Not everyone wants to take on this work, has the expertise to do it, or has the time. If no one on your team wants to manage marketing, other solutions include using agencies or publishers to market your game. But what's the difference between the two, and which should you use?
Platforms are software-as-a-service (SaaS) tools designed to handle specific aspects of marketing. Without platforms, you might find yourself recording marketing efforts in spreadsheets. While managing campaigns in spreadsheets is possible, it's far from ideal. Many platforms today are self-service and easy to use.
Consider experimenting with different platforms and campaigns to see if you can manage the process yourself before turning to a third party for help.
An agency is typically an external firm hired by game developers or publishers to manage specific marketing tasks or campaigns. Agencies specialize in marketing, advertising, and public relations, and they often focus on creating and executing strategies to promote games to the target audience. Some key aspects of what an agency might handle include:
Agencies are contracted for a specific duration or project, often when a game is nearing launch or during a specific promotional phase.
A publisher is a company that funds, distributes, and often oversees the development of the game. They are deeply involved in a game's lifecycle from production to release, and even after launch with post-release support. The publisher often has a say in the creative direction, marketing, and business aspects. Some roles of a publisher include:
Publishers have long-term stakes in the success of the game and often work with developers from the early stages through post-launch.
Agency: Focuses on executing specific marketing tasks; usually hired by a developer or publisher for a set project or campaign.
Publisher: Owns the rights to the game, funds its development, manages its distribution, and is involved in broader strategic decisions, including marketing.
In short, agencies execute marketing strategies, while publishers own and guide the game’s entire business and distribution journey.
Marketing is an essential part of launching a successful game. It requires careful planning, consistent effort, and a willingness to experiment and adapt. By starting early, refining your messaging, and utilizing a variety of strategies—from community building to influencer marketing—you can increase the visibility of your game and attract a dedicated player base.
Remember, marketing is a marathon, not a sprint. Stay committed, engage with your community, and continuously improve your efforts based on feedback and results. By following this guide, you should be well-equipped to develop and execute an effective marketing strategy for your game. Good luck on your journey to game development success!
Social Media
Managing social media yourself can be good for marketing, but it requires time and consistent effort. You'll need at least six months of regularly posting interesting content on a weekly or daily basis.
Best Practices: